Privacy Policy

Last updated: January 2026

1. Introduction and Scope

At Fizzorajollystuck Holdings Ltd ("we", "our", or "us"), your privacy is paramount. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User") of the Fizzorajollystuck website. This document complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable UK data protection laws.

2. Data Collection

We may collect personal identification information in various ways, including, but not limited to, when Users visit our site, fill out a contact form, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available. The specific data collected may include:

• Identity Data: First name, last name, title.
• Contact Data: Email address, physical address, telephone numbers.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system.
• Usage Data: Information about how you use our website and services.

We do not proactively collect sensitive health data or medical records through our general website. Any medical coordination is handled via secure, third-party encrypted portals provided directly by the clinical partners.

3. Third-Party Processors

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information with our business partners, trusted affiliates, and advertisers. We utilize the following third-party service providers to facilitate our platform:

• Website hosting and infrastructure providers based in the EU and UK.
• Analytics providers (e.g., standard web traffic analysis tools) which aggregate Technical and Usage Data.
• Email delivery services for newsletters and transactional emails.

All third-party processors are bound by strict data processing agreements ensuring compliance with GDPR and CCPA standards.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we have to keep basic information about our customers (including Contact, Identity, and Transaction Data) for six years after they cease being customers for tax purposes. General contact inquiries are purged from our active systems after 24 months of inactivity.

5. Your Rights (GDPR & CCPA)

Depending on your location, you possess robust rights regarding your personal data. These include the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of the personal data that we hold about you.
• Erasure: Request the deletion or removal of personal data ("Right to be Forgotten").
• Objection: Object to processing of your personal data where we are relying on a legitimate interest.
• Restriction: Request the restriction of processing of your personal data.
• Portability: Request the transfer of your personal data to you or a third party.

To exercise any of these rights, please contact our Data Protection Officer.

6. Contacting the DPO

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our Data Protection Officer at:

Fizzorajollystuck Holdings Ltd
Company No: 14059283
42 Wellness Avenue, London, W1D 4HQ, UK
Email: [email protected] (Subject line: FAO Data Protection Officer)